Terms of Use
Last updated October 18, 2026
These terms are an agreement between you and Ironleaf Health LLC ("we") for using PlateSet ("the app"). By using the app you agree to them. If you don't agree, please don't use the app.
Please read section 10: unless you opt out, disputes are settled by individual arbitration, not in court, and not as part of a class action.
1. Not medical advice
The app is a logging and coaching tool. It isn't a medical device and doesn't diagnose, treat or prevent any condition. Calorie suggestions, targets, reminders and messages are general information, not advice for your situation. Talk to a doctor or registered dietitian before changing how you eat or exercise, especially if you're pregnant, have a medical condition, or have a history of disordered eating. If you're struggling with food or your body, please reach out to a health professional or a support line in your country.
2. Coaches and clients
- Coaches are independent and are not employed by us. We don't check their qualifications, and we're not responsible for their advice.
- When you join a coach, they can see your log and the things you choose to share (see the Privacy Policy). You can leave at any time from the app.
- Coaches must have their clients' permission to coach them, follow the laws that apply to their work, and keep what they see confidential.
3. Your account
You must be at least 18. Keep your password safe; you're responsible for what happens under your account. You can delete your account at any time in the app.
4. Prices, trials and subscriptions
Using the app on your own: new accounts get 7 days free. After that, logging needs a one-time purchase through Google Play ($4.99 in the US; local prices are shown in Google Play); without it the app becomes read-only. You can still see everything you logged, change settings and delete your account, and nothing is deleted. If you leave your coach, or your coach closes their account, you get a fresh free week. If your coach's plan is paused, you can keep logging free for 30 days, after which the one-time purchase applies unless your coach renews.
Clients of a coach: free while your coach's plan is active.
Coaches: the Coach Terms also apply to you. Coaching features need a paid subscription, bought and managed through Google Play. It renews automatically each month until you cancel in Google Play (Play Store → Payments & subscriptions). Prices, trials and refunds follow Google Play's terms and the price shown when you subscribe. If a subscription ends, new clients can't join, and after a 7-day grace period you can't see your clients until you renew. Nothing is deleted: renewing restores access, and your clients keep their own logs and can stay connected or leave at any time. A free trial, when offered, is shown in Google Play before you subscribe; if you don't cancel before it ends, the subscription starts and renews monthly. Your coach plan also covers your own logging, and if you paid for at least one month, you keep logging for yourself free after it ends.
5. Things you add
You keep ownership of what you log and write. You give us permission to store and show it as needed to run the app (for example, showing your log to your coach). For restaurant items you add to the shared list, you give us a permanent, worldwide, royalty-free license to keep, show and correct them, including after you delete your account. Restaurant items you add to the shared list may be shown to everyone; only add accurate information you're allowed to share, and nothing offensive, misleading or that you copied in bulk from someone else's database.
6. Fair use
Don't misuse the app: no breaking into other accounts, scraping, overloading our servers, reverse-engineering paid features, or using it for anything illegal or harmful. We may suspend accounts that do.
7. Food information
Food and restaurant data comes from public databases (such as USDA FoodData Central and Open Food Facts), restaurants' published nutrition information, and other users. It may be incomplete or out of date. Check labels when it matters. Restaurant names are trademarks of their owners; PlateSet isn't affiliated with or endorsed by them.
8. The app as is
We work to keep the app running and accurate, but it's provided "as is", without warranties of any kind, to the extent the law allows. To the extent the law allows, we're not liable for indirect or consequential losses, and our total liability is limited to what you paid us in the 12 months before the claim (or $50 if you paid nothing).
9. Changes and ending
We may update these terms; we'll change the date above and tell you in the app about important changes. You can stop using the app and delete your account at any time. We may suspend or end access for serious or repeated breaches of these terms.
10. Settling disputes
Talk to us first. If you have a problem with the app, email support@getplateset.com with your name, your account email and what you'd like us to do. We'll try to sort it out together within 60 days before either of us starts a claim.
Arbitration. If we can't, you and we agree that any dispute about the app or these terms will be settled by binding individual arbitration run by the American Arbitration Association (AAA) under its Consumer Arbitration Rules (adr.org), instead of in court. There's no judge or jury, and review by a court is limited. The arbitrator can award the same individual relief a court could. For claims under $10,000 we'll pay the AAA filing, administration and arbitrator fees, unless the arbitrator finds the claim frivolous. Hearings can be held by video or phone, or in the county where you live.
Exceptions. Either of us may instead bring an individual claim in small claims court, and either of us may go to court to stop infringement or misuse of intellectual property.
No class actions. Claims may be brought only individually, not as a plaintiff or class member in a class, collective or representative action, and an arbitrator can't combine claims of more than one person. If this paragraph can't be enforced for a particular claim, that claim goes to court, not arbitration.
Opting out. You can opt out of this section within 30 days of first agreeing to these terms by emailing support@getplateset.com with the subject "Arbitration opt-out" and your account email. Opting out doesn't affect the rest of these terms.
If any other part of this section can't be enforced, the rest still applies. Where the law of your state or country doesn't allow these terms, they don't apply to you.
11. Law
These terms, and section 10 under the Federal Arbitration Act, are governed by the laws of Wisconsin, USA, except where your local consumer law gives you more protection. Court claims allowed by section 10 go to the state or federal courts in Wisconsin, unless your local law lets you bring them where you live.